FAQ – Frequently Asked Questions

Mobile Home

If I booked a Mobile Home, at which time can I get the keys? On the departure date at which time do I have to leave the Mobile Home?

The keys are assigned to the guests starting from 5:00 p.m. Check-out and departure must be done before 09:00 a.m.

Is it allowed to smoke inside the Mobile Home?

No, it is not allowed to smoke inside the structures.

Are bed sheets included in the Mobile Home?

Bed linen and towels can be rented on request. You can add this extra service either when booking or on site.

Is it possible to place a tent near the Mobile Home?

No, around the Mobile Homeor inside its garden it is forbidden to place tents or other structures.

Is it possible to move the beds inside the Mobile Home?

No, beds cannot be moved: they are fixed to the structure for security reasons.

Does the price of the Mobile Home include people or do they have to be added separately?

The price of the Maxicaravans also includes people, according to the type of structure: those for 4 people include a maximum of 4 people, those for 5 include a maximum of 5 people.


If I have a tent/roulotte/camper, at wich time can I enter the campsite on the arrival date? On the departure date at which time do I have to leave the pitch?

Check-in for pitches is possible from 12:00.
Check-out and departure must be done before 10:00 a.m.

Do you have a barbeque area?

No, the campsite does not have a specific barbeque area, but our guest can make their barbeque at their pitch or Mobile Home at 2 conditions: fire must not lay on the ground and smoke must not disturb the neighbours.
By our Market-Bazar it is possible to buy disposable barbeque, charcoal and other accessories.

Are places provided with electricity?

Yes, all places have ther own plug. We deliver elecricity for 6A (1200W).
It is not possible to get higher amounts, even by payment.
Pitches can be up to 40 meters away from the plug point, so we suggest to have enough cable.
By our Market-Bazar it is possible to buy different kinds of cables, plugs and reductions.


When does the campsite open?

The campsite will open from 23/03/2024 to 04/11/2024.

Untill which time is it allowed to drive into the campsite?

In the campsite it is possible to drive vehicles from 8:00 a.m. untill 23:00.
From 23:00 untill 8:00 a.m. it is forbidden to drive any vehicle in the campsite area.

I have a dog/cat/other kind of pet, may i bring it with me on holiday?

Pets are admitted in the campsite.
At the Market-Bazar it is possible to buy food for dogs and cats.

How far is Gardaland Park? Can we walk there? Is there a shuttle service?

Gardaland Park does not make a shuttle service by our campsite but it is only 200Mt fly distance from here, so can be reached by 15 minutes walking (aprox 1 km lakeside road). For information about park, prices, opening times and more please visit here: www.gardaland.it.

Is the swimming pool always open?

No. The swimming pool is built outside and not heated, so it usually opens from mid-May until mid-September.
SThe opening time changes depending on the weather conditions then we always suggest our guests to ask by the reception for more informations.


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